We will build on our brand and reputation with our customers, our colleagues, local partners and within the sector. We will be the first choice for people looking for a home within the borough and beyond and a partner of choice for those who invest in our neighbourhoods and provide services to our customers. We will continue to be regarded in the sector as a forward thinking, innovative housing provider.
- We will engage with customers through regular, creative communications and an improved digital offer (website, update app and MyHaltonHome).
- Forge strategic partnerships via a new stakeholder strategy.
Halton place-based reputation
Strengthen our position as a key organisation and employer in the borough.
- Maintain a strong voice in the sector for innovation via awards, thought leadership and representation on national and regional influencing bodies.