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CSW

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Customer Insight and Customer Service

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Read a blog from our Head of Customer Insight, John Perrian on the role customer insight plays in shaping service delivery and customer experience.

Meet our Customer Service Superstars

It’s National Customer Services Week so what better way to celebrate the work of our colleagues who deliver excellent customer service every day than by sharing their profiles so customers can put a face to the name when they contact us. 

Everyone plays their part in providing excellent customer service, whether it’s going the extra mile or always providing service with a smile for our customers.

  • Profile
  • Tue, 05/10/2021

Meet Les, Customer Service Advisor

As part of National Customer Service Week #NCSW21 we are shining a light on some of our Customer Service superstars

  • Profile
  • Tue, 05/10/2021

Meet Lisa, Customer Service Advisor

As part of National Customer Service Week #NCSW21 we are shining a light on some of our Customer Service superstars

  • Profile
  • Tue, 05/10/2021

Meet Andy, Customer Contact Manager

As part of National Customer Service Week #NCSW21 we are shining a light on some of our Customer Service superstars

  • Profile
  • Tue, 05/10/2021

Meet Jacquie, Customer Service Advisor

As part of National Customer Service Week #NCSW21 we are shining a light on some of our Customer Service superstars

  • Profile
  • Tue, 05/10/2021

Meet Amie, Customer Service Advisor

As part of National Customer Service Week #NCSW21 we are shining a light on some of our Customer Service superstars

  • Profile
  • Tue, 05/10/2021

Meet Ste, Lead Gas Technician

As part of National Customer Service Week #NCSW21 we are shining a light on some of our Customer Service superstars