Our Behaviours

Behaviour is important. The choices we make as individuals each day impact on our colleagues, our customers and our partners. Whatever job we do, we are all ambassadors for Halton Housing and we all contribute to creating an innovative, healthy and thriving place to work.

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We keep our promises

Making decisions and taking responsibility for seeing things through to the end. It means being open and honest, and explaining what is and isn’t possible.

 

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We work in partnership

We work in a collaborative way. It means listening carefully to our customers and colleagues and playing our part in the team, and supporting each other.

 

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We are innovative and creative

We challenge how things are done. We are flexible and open to new ways of doing things. We learn from mistakes and continually seek to learn and improve.

 

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We treat everyone with respect

We treat people with kindness. By being helpful, approachable and respectful, we can create a place where difference is valued, and where everyone can thrive and enjoy their job.