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rent increase

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Key dates

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•    Rent and service charge change letter posted in late February 2022.

•    For monthly rent and service charge, changes will apply from 4th April 2022.

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Your rent explained

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We have put together a leaflet explaining the change, and some detail about how we provide value for money and how we are here to support customers who are facing financial difficulties.

Your questions answered (option 1)

We’ve tried to answer some of your questions. If your question is not answered here, please get in touch.

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Why is rent increasing?

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Remember to pay your rent in full

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Your questions answered (option 2)

We’ve tried to answer some of your questions. If your question is not answered here, please get in touch.

Image

Why is rent increasing?

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Eget gravida cum sociis natoque. Curabitur vitae nunc sed velit dignissim sodales. Magna eget est lorem ipsum dolor sit. Sed arcu non odio euismod. Mattis nunc sed blandit libero volutpat sed cras ornare arcu. Et malesuada fames ac turpis egestas. Risus commodo viverra maecenas accumsan lacus vel facilisis. Eu nisl nunc mi ipsum. Sed ullamcorper morbi tincidunt ornare massa eget egestas purus. Mi sit amet mauris commodo quis imperdiet massa tincidunt nunc.

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Here to support you

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Our specialist teams are here to support you and agree affordable repayment plans and provide specialist advice on claiming benefits, maximising income, managing debt and money advice. Get in touch with our Welfare Benefit/Money Advice Team on 0151 510 5024 or Debt Recovery Team on 0151 510 5204.

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Receiving Universal Credit?

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Remember to update your online journal with your new rent for 2022 – 2023. If not, you will lose out on benefit you are entitled to!

The earliest this can be done is from XX April 2022.

For more information take a look at our reporting rent changes on your Universal Credit journal website page.

Get in touch

We appreciate some customers may have lots of questions about their rent. We want to be open and transparent and answer any questions or concerns that they have.