Improving People's Lives.

An innovative housing provider, with over 7,000 homes across Cheshire and the Northwest - firmly placing customers at the heart of everything we do.

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Latest news and updates

Find out what we have been up to by reading some of our news, blogs and events.

News
Mon, 23/06/2025

Transforming Universal Credit processing for 3,000 customers

We have become one of the first UK social landlords to automate Universal Credit rent updates, cutting processing time from five weeks to 10 hours, improving accuracy, and freeing staff to focus on supporting customers

Written by:
Sue Newton

Blog
Tue, 01/07/2025

Grenfell Uncovered on Netflix: Lessons That Hit Home

Our Head of Health and Safety Sue Newton shares her reflections after watching Grenfell: Uncovered, a powerful documentary that has deepened her commitment to listening to customers and championing the highest safety standards—because their voices and lived experiences are essential to preventing future tragedies.