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Looking after your home

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Damp, Mould and Condensation

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Find out how to manage and report damp, mould and condensation in your home. 

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Contents Insurance

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We have negotiated a deal with Aviva to allow you to get a great deal on contents insurance? With polices starting from just £1.10 per week you can insure your home, and all your possessions and get peace of mind knowing damages to your home contents will be taken care of.

The policy provides cover for accidental damage to contents while they are in your home.

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U Can Fix

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View videos presented by our trade apprentices to help you fix some simple DIY tasks at home.

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Making changes to your home

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We allow you to make some alternations and additions to your home provided permission is obtained first. If you’re thinking of making some changes to your home, tell us about them.

Whether you want to have Sky or Virgin TV installed, laminate flooring put down, complete significant home improvements, or erect a fence, you can request permission for a range of activities via your MyHaltonHome account

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Manage your tenancy digitally

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Whether it's checking the rules on pets in your home, information about aids and adaptations, giving notice on your tenancy, booking repairs, making a payment - do it online via MyHaltonHome!

Help and Support for your home

Below are links to some help and support articles relating to your home:

  • Help & Support

Get winter ready - cost-effective ways to stay warm and well this winter

As the temperature drops there are things we can all do to stay warm and safe over the winter months

  • Help & Support

Working together to avoid no access visits for vital safety checks in your home

Letting us into your home to carry out vital safety checks helps both you and us. Most customers let us in first time but often, some don’t.

  • Help & Support

Wood Burners and Stoves

Wood burners and stoves - what you need to know.

  • Help and support

How to stop pipes freezing and what to do if they burst

We’ve pulled together some tips about frozen pipes to help prevent yours from freezing.

  • Help & Support

Energy saving tips to save money and lower your home’s carbon footprint

A few simple steps can help you lower your home’s carbon footprint and save money on your monthly bills.

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Guidance on how to be smart with your home security

This advice will help you to understand what you need to do if you’re considering installing, or have already installed, a home CCTV system (or similar technology, such as a video equipped doorbell device).

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Staying safe and happy this Bonfire Night

We’ve pulled together some handy tips on how to stay safe this Bonfire Night.  

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Fixing your boiler

How to fix some common problems with your boiler.

  • Help & Support

Legionnaire's Disease

Legionnaire's Disease - What you need to know

  • Help & Support

Pets in your home

Pets in your home - what you need to know.

  • Help & Support

Mobility Scooters in Common Parts of Flatted Blocks

Mobility Scooters in Common Parts of Flatted Blocks

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Cuckooing - What it is and what to do

Cuckooing - What it is and what to do 

  • Help & Support

Carbon Monoxide

What you need to know about Carbon Monoxide poisoning