Blog

Keep up to date with all the latest Halton Housing blogs, on a range of topics, here.

Read a range of blog posts on a range of topics from a range of people here at Halton Housing.

Written by:
John Perrian

Blog
Fri, 01/10/2021

Customer Insight to improve Customer Service

As part of National Customer Service Week, Head of Customer Insight John Perrian looks at how having a real and deep understanding of our customers helps deliver better customer service, and in turn, a better customer experience.

Written by:
Georgina Patel

Blog
Tue, 28/09/2021

What is going on with Gas?

Georgina Patel, answers 'What is going on with Gas' to help explain the worrying rise in gas prices and what support is available to customers.

Written by:
Natalie O'Hara

Blog
Tue, 13/07/2021

People in the midst of a pandemic

Has Covid irrevocably changed us, and the way we work? Natalie O'Hara, Director of People at Halton Housing explores this and shares what we've learned through it all.

Written by:
Kathryn Davies

Blog
Wed, 19/05/2021

Made for Learning

This Learning at Work week, our Organisational Development team explains how lifelong learning is one of the most effective ways to deal with change, and how learning new skills now will help with the next phase of work.

Written by:
Rob Poole

Blog
Fri, 30/04/2021

Breaking the rental trap

Open Door Managing Director Rob Poole explains the benefits of Shared Ownership as the best way to break the rental trap for those looking to buy their own home.

Written by:
Debbie Trust-Dickinson

Blog
Thu, 01/04/2021

Transformation in turbulent times

When we launched our transformation programme last March we could not have imagined how the year ahead would unfold.

Written by:
Paul Croston

Blog
Mon, 15/03/2021

The ingredients for innovation

Our Director of Technology, Digital and Data talks about how our approach to innovation is much more than technology. We aim to embed creativity and fresh thinking into everything we do, providing real solutions to real problems.

Written by:
Neil McGrath

Blog
Wed, 10/02/2021

National Apprenticeship Week 2021

We have a proud track record at Halton Housing of supporting young people into employment and one of the ways we do this is by recruiting apprentices.

Written by:
Paul Croston

Blog
Mon, 01/02/2021

Looking to the clouds for technology innovation

We're making our biggest leap to make our next generation of services a reality. Looking to the clouds to make it happen.

Written by:
Scott Murray

Blog
Wed, 16/12/2020

A safe Christmas

May your days be merry and bright.. (but safe too!). Read these Christmas home safety tips – to make sure a preventable accident doesn’t take the fun out of your celebrations!

Written by:
Neil McGrath

Blog
Sun, 15/11/2020

Time flies when you're having fun!

Reflections on the first 15 years of Halton Housing

Written by:
Natalie O'Hara

Blog
Fri, 13/11/2020

Leadership Matters

World and national events over the past 12 months have shown that Leadership Matters now more than ever.

Written by:
Paul Mullane

Blog
Wed, 04/11/2020

Let's retire the term 'extra care'

Why we've taken the decision to retire the term 'extra care' for our schemes, looking through a post-Covid lense.

Written by:
Lisa Temperley

Blog
Fri, 16/10/2020

Meet Lisa, our Neighbourhood Safety Officer

Hear about one of the important roles in our newly formed Neighbourhoods Team - a Neighbourhood Safety Officer

Written by:
Debbie Trust-Dickinson

Blog
Wed, 02/09/2020

'More than just technology" - Innovation with Purpose

For us innovation must have a purpose – a business problem to solve or a customer need to meet and must add real value. Our approach is to embed innovation into everything we do

Written by:
Pauline Jones

Blog
Tue, 25/08/2020

A valued person behind every front door

Social housing isn’t just about providing a safe place to call home – as fundamental as that is. It’s also about providing a network of support for those living in our homes.