Get in touch

All you need to know to contact us.

We want to be as accessible as possible.  Find out all the ways you can contact us. 

Need to contact us about your home?


If you're a customer and you need to contact us about your home, please do this is via your MyHaltonHome account, rather than using the form below.  This will ensure your enquiry is dealt with most quickly as the issue will automatically be logged in your account and dealt with by the appropriate team.   

MyHaltonHome is the best way for you to manage your tenancy with us - whether that's booking a repair, paying your rent or requesting permission for an alteration - it's all there at your fingertips!

All the ways to get in touch with us


Contact form

If you're not a customer, please use our enquiry form and we will respond as quickly as possible.

Complete form

By phone

Call us on 0303 333 0101.

We’re open 9am–5pm, Monday to Friday. 

Note - you can still use the same number outside of these hours to access our 24 hour out of hours service.

Call Us

Live Chat

Open 10am - 5pm, connect with a Customer Service advisor on our Live Chat service


By Post

Halton Housing
PO Box 18052
B97 9XG

Make an Enquiry, Compliment or Complaint

We welcome your feedback to help us improve our services.

Our Waterfront Point Office


Waterfront Point is now open to visitors and customers from 9am - 5pm, Monday to Friday. 

Our address is:

Waterfront Point, Warrington Road, Widnes, WA8 0TD