Get in touch

All you need to know to contact us.

We want to be as accessible as possible.  Find out all the ways you can contact us. 

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Need to contact us about your home?

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If you're a customer and you need to contact us about your home, please do this is via your MyHaltonHome account, rather than using the form below.  This will ensure your enquiry is dealt with most quickly as the issue will automatically be logged in your account and dealt with by the appropriate team.   

MyHaltonHome is the best way for you to manage your tenancy with us - whether that's booking a repair, paying your rent or requesting permission for an alteration - it's all there at your fingertips!

All the ways to get in touch with us

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By phone

Call us on 0303 333 0101

Call Us
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Live Chat

Open 10am - 5pm, connect with a Customer Service advisor on our Live Chat service

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By Post

Halton Housing
PO Box 18052
B97 9XG

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Twitter

Follow us on Twitter

Twitter
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Facebook

Follow us on Facebook

Facebook
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Linkedin

Follow us on Linkedin

Linkedin
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Instagram

Follow us on Instagram

Instagram
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Email

If you want to make a complaint or a compliment, please email us 

Email us

Contact Us

If you're a Halton Housing customer, please contact us via your MyHaltonHome account so we can deal with your enquiry more quickly.

If you're not a customer, please either contact us via our Live Chat service, or by completing an enquiry form below, and we will respond as quickly as possible.

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Our Waterfront Point Office

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Waterfront Point is currently closed to customers and visitors due to the ongoing Covid-19 pandemic. 

Our address is:

Waterfront Point, Warrington Road, Widnes, WA8 0TD

Enquiries, Compliments and Complaints

We welcome your comments, compliments and complaints to help us improve our services.