Skip to main content

Live Chat Maintenance - Monday 15 August

Our Live Chat service will be unavailable on Monday 15 August for maintenance. We apologise for any inconvenience. Find an alternative way to contact us. 

 

Close
Home
 
Accessibility
MyHaltonHome
 
Menu
  • About Us
      1. About Us
      2. Latest News
      3. Blog
      4. Corporate Plan
      5. Our People
      6. Our Developments
      7. Our Performance
      8. Partnerships
      9. Innovation
      10. Sustainability
      11. Careers
      12. Corporate Policies
  • Find a Home
      1. Find a home
      2. Rent a home
      3. Buy a home (Open Door)
      4. Independent Living
      5. Sheltered Housing
      6. Our Developments
  • Your Home
      1. Your Home
      2. MyHaltonHome
      3. Repairs
      4. Pay your rent
      5. Looking after your home
      6. Keeping you safe
      7. Investing in our homes
      8. Neighbourhoods Team
  • Help & Support
      1. Help and Support
      2. Anti-social Behaviour
      3. Domestic abuse
      4. Safeguarding
      5. Money advice
      6. Aids and Adaptations
  • Get Involved
      1. Get Involved
      2. Customer Opportunities
      3. Social Value
      4. Events
      5. Reach Magazine
      6. Destination Programme
  • Contact Us
MyHaltonHome
Accessibility
  1. Home
  2. About Us
  3. Our Policies
Image
policies

Here you can view our corporate and customer policies.

Affordability

Aids and Adaptations Policy

Anti-Social Behaviour & Hate Crime Policy

Assignment and Mutual Exchange Policy 

Assisted Furniture Scheme

Charges to Customers Policy

Compensation and Goodwill Policy

Customer Code of Conduct Policy

Customer Engagement Policy

Customer Standards 

Domestic Abuse Policy

Mobility Scooters in Flatted Blocks

Property Pool Plus (Allocations) Policy

Rent Collections, Payment and Debt Recovery Policy

Repairs Policy

Safeguarding Policy 

Starter & Demoted Tenancy and Mandatory Ground Appeals Policy

Succession Policy

Talk to Us Policy

Tenancy Policy

Transfer Policy

Voids and Property Optimisation Policy

Void Repairs Policy

Halton Housing logo
MyHaltonHome

Quick links

  • Careers
  • Contact us
  • Corporate Plan

You can find us at

Body

Waterfront Point,

Warrington Road,

Widnes, WA8 0TD.

0303-333-0101

Find us on social media

  • Facebook
  • Twitter
  • Instagram
  • YouTube
  • LinkedIn

Footer - Corporate Links

  • Accessibility
  • Privacy policy
  • Website feedback
  • Sitemap
Body

Copyright Halton Housing 2022 | A charitable housing association registered under the Co-operative and Community Benefit Societies Act 2014.

Community Benefit Society Registration number: 7744