Our Policies | Halton Housing

policies

Adaptations Policy

Aids and Adaptations

Anti-Social Behaviour & Hate Crime Policy

Assignment and Mutual Exchange Policy

Assisted Furniture Scheme

Charges to Customers Policy

Compensation Policy

Customer Code of Conduct Policy (Coming soon)

Customer Engagement Policy

Customer Standards

Domestic Abuse Policy

Mobility Scooters in Flatted Blocks

Property Pool Plus (Allocations) Policy

Rent Collections, Payment and Debt Recovery Policy

Safeguarding Policy

Starter & Demoted Tenancy and Mandatory Ground Appeals Policy

Succession Policy

Talk to Us Policy

Transfer Policy

Voids and Property Optimisation Policy

Void Repairs Policy (Coming soon)