We will deliver all of this through our people. We will create an environment where colleagues are valued and listened to, and where they have a strong voice which shapes our future direction. We will recruit and retain people with the right skills but more importantly the right behaviours to help us deliver our plans. We will invest in our leaders, our people and our IT and create a healthy organisation where everyone can do a great job in an innovative, collaborative and agile business.
- Make it easier for colleagues to do their job by improving operational systems and integration.
- Adapt our main offices to meet needs, and work in an agile and flexible way.
Data and Intelligence
- Ensure data is accurate, compliant and secure.
- Review our pay framework and recognise performance.
- Attract and retain the right people, investing in colleagues and developing leaders.