Repairs is one area of our work that gets lots of customers talking! So, why not share your opinions and suggestions at our newly formed Repairs Forum?
Working alongside members of our Homes Team, the forum has been set up to encourage you to directly share your thoughts, opinions and ideas on our repairs and maintenance service so we can make it the best it can be.
It also gives you the opportunity to learn how and why we do things in certain ways and have a say on proposals, offer feedback and ideas for improvement to the most important service we provide to our customers.
The forum meets around 4-5 times per year, each lasting around an hour. Meetings are currently held online due to the ongoing COVID-19 pandemic.
Our next Repairs Forum meeting dates are as follows:
Thursday 23rd September, 1pm - 2pm
Thursday 18th November, 1pm - 2pm
If you are interested in learning more and joining, please get in touch with our Customer Engagement Team by emailing firstname.lastname@example.org.
You will need to be a current customer or tenant of Halton Housing to join. Please note individual repairs issues are not discussed at meetings.